Builders Capetown

Terms & Conditions – Builders Cape Town

2025/11/25, 00:00:00

Terms & Conditions – Builders Cape Town


1. Introduction

These Website Terms and Conditions (“Terms”) govern your use of the website operated by Builders Cape Town (“Builders Cape Town”, “we”, “us”, or “our”) at [www.builders.capetown] (the “Website”).

By accessing or using this Website, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use this Website.

These Terms apply only to your use of the Website. All building, repair, restoration, and related services that we provide are governed by separate written quotations, work orders, and service agreements.

2. Who we are

Builders Cape Town is a building, remedial construction and property restoration service provider operating in South Africa.

If you have any questions about these Terms, you can contact us using the details above.

3. Eligibility and use of the Website

By using this Website, you confirm that:

  • You are at least 18 years old, or you are using the Website under the supervision of a parent or legal guardian; and
  • You will only use the Website for lawful purposes and in accordance with these Terms.

You must not:

  • Use the Website in any way that violates applicable South African law;
  • Interfere with or attempt to gain unauthorised access to the Website, servers, or networks;
  • Introduce viruses, malware, or any other harmful code;
  • Use the Website to transmit unsolicited or unauthorised advertising, promotional material, or spam;
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity.

We may, at our discretion and without notice, suspend or terminate your access to the Website if we reasonably believe that you are in breach of these Terms or applicable law.

4. Website content and information

The content on this Website is provided for general information purposes only and does not constitute professional advice, a binding quotation, or an offer capable of immediate acceptance.

While we take reasonable steps to ensure that the information on the Website is accurate and up to date, we:

  • Do not guarantee that any information, prices, or service descriptions are free from errors or omissions; and
  • May update, correct, or remove content at any time without prior notice.

You are responsible for verifying any critical information (such as technical specifications, compliance requirements, and timelines) directly with us before relying on it, especially for building and remedial works.

5. Enquiries, quotes, and service contracts

The Website allows you to submit enquiries, request call-backs, and provide information for quotation purposes.

  • Submitting an enquiry through the Website does not create a contract between you and Builders Cape Town.
  • Any work, project, or services will only begin once a formal written quotation and/or service agreement has been accepted and signed (where required) by both parties.
  • All quotes may be subject to site inspections, access to the property, and confirmation of the scope of work.

You agree that:

  • The information you provide in enquiry forms is true, accurate, and complete;
  • You have obtained any necessary permissions (e.g. from a body corporate, property owner, or tenant) before sharing their details or requesting work at their property; and
  • Builders Cape Town may contact you using the contact details you provide to discuss your enquiry.

Your rights as a consumer, where applicable, are also protected under the Consumer Protection Act 68 of 2008 (CPA) and nothing in these Terms is intended to unlawfully limit those rights. South African Government+1

6. Professional advice disclaimer

Any guidance, tips, technical comments, or general information provided on this Website (including blogs, articles, FAQs, or service descriptions) are provided for general information only.

They are not a substitute for:

  • Professional on-site inspections;
  • Engineering reports;
  • Architectural advice; or
  • Formal written recommendations or specifications.

You should not rely solely on Website content to make decisions about structural safety, remedial work, waterproofing, electrical or plumbing installations, or any other construction-related matter.

7. Intellectual property

Unless otherwise stated, all content on this Website is owned or licensed by Builders Cape Town. This includes, without limitation:

  • Text, copy, and descriptions;
  • Logos, trade names, and branding;
  • Design, layout, and look and feel of the Website;
  • Photos and images of projects, worksites, and properties;
  • Graphics, icons, and downloadable documents.

You may:

  • View the Website and its content on your device; and
  • Print or download extracts for your personal, non-commercial use, provided you do not remove any copyright or proprietary notices.

You may not, without our prior written consent:

  • Reproduce, distribute, modify, republish, mirror, or resell any part of the Website;
  • Use our logo, branding, or trade name in any way that suggests endorsement or affiliation;
  • Use any of our project images or photographs for your own marketing or commercial purposes.

8. Third-party content and links

The Website may contain links or references to third-party websites, tools, or services (for example, insurers, suppliers, product manufacturers, Google Maps, or social media platforms).

  • These links are provided for convenience only.
  • We do not control, endorse, or assume responsibility for the content, policies, or practices of any third-party websites.

You access third-party websites at your own risk and should review their own terms and privacy policies.

9. POPIA, privacy, and personal information

Builders Cape Town respects your privacy and is committed to complying with the Protection of Personal Information Act, 4 of 2013 (“POPIA”). Wikipedia+2Cookiebot+2

When you use this Website, we may collect and process certain personal information, such as:

  • Your name and surname;
  • Contact details (email address, telephone number);
  • Property address or site location;
  • Details about your building or restoration requirements;
  • Any other information you voluntarily provide in enquiry or contact forms.

We process this information mainly to:

  • Receive and respond to your enquiries;
  • Provide quotations and manage potential or existing projects;
  • Comply with our legal and regulatory obligations;
  • Improve our services and the Website.

We will not sell your personal information and will only share it:

  • With service providers or sub-contractors who assist in delivering our services, under appropriate confidentiality obligations;
  • With insurers, assessors, or loss adjusters where your project is part of an insurance claim;
  • Where required or authorised by law; or
  • With your consent.

You have the right, subject to POPIA and other applicable law, to:

  • Request access to the personal information we hold about you;
  • Request correction or deletion of your personal information, where appropriate;
  • Object to certain types of processing; and
  • Lodge a complaint with the Information Regulator (South Africa) if you believe your personal information has not been handled lawfully. VeraSafe+1

More detailed information about our data processing practices (including retention periods, security measures, and cross-border transfers, if any) will be set out in our Privacy Policy, which is incorporated by reference into these Terms.

10. Cookies and analytics

Our Website may use cookies and similar technologies to:

  • Enable core site functionality;
  • Improve the performance and user experience of the Website;
  • Collect anonymised analytics or usage statistics.

Where required by POPIA and other applicable law, we will obtain your consent for non-essential cookies via a cookie banner or settings tool, and provide more details in our Privacy / Cookie Policy. https://secureprivacy.ai/+2Usercentrics+2

You can usually manage or disable cookies via your browser settings; however, some features of the Website may not function properly if cookies are disabled.

11. Security

We take reasonable technical and organisational measures to secure the integrity and confidentiality of personal information and to protect it from loss, damage, unauthorised access, or misuse, as required by POPIA. oaklaw.co.za+1

However:

  • No system or transmission over the internet can be guaranteed as 100% secure; and
  • You use the Website at your own risk and are responsible for maintaining the security of your devices and passwords.

If we become aware of a data breach that is likely to result in a risk to your rights, we will notify you and the Information Regulator where required by law.

12. Limitation of liability

To the maximum extent permitted by South African law, and subject to the Consumer Protection Act and other mandatory legislation:

  • The Website and its content are provided on an “as is” and “as available” basis, without any warranties of any kind, whether express or implied;
  • Builders Cape Town does not warrant that the Website will be uninterrupted, error-free, secure, or free of viruses or other harmful components;
  • Builders Cape Town will not be liable for any indirect, consequential, special, or punitive damages, or loss of profit, loss of data, or loss of business arising out of or in connection with your use of (or inability to use) the Website.

Nothing in these Terms seeks to exclude or limit:

  • Liability that cannot lawfully be excluded or limited under the Consumer Protection Act 68 of 2008, POPIA, or any other applicable South African law; or
  • Any rights you have as a consumer which may not be waived. DTIC+1

13. Indemnity

You agree to indemnify and hold Builders Cape Town, its directors, employees, and contractors harmless from and against any claims, damages, losses, liabilities, costs, or expenses (including reasonable legal fees) arising out of:

  • Your breach of these Terms;
  • Your misuse of the Website; or
  • Your violation of any applicable law or the rights of any third party.

14. Changes to the Website and these Terms

We may:

  • Update, modify, or remove any part of the Website at any time; and
  • Amend these Terms from time to time to reflect changes in the law, our business, or the Website.

Any changes will be posted on this page with an updated “last updated” date. By continuing to use the Website after changes are posted, you agree to the amended Terms.

15. Governing law and jurisdiction

These Terms are governed by the laws of the Republic of South Africa.

You agree that any dispute arising out of or in connection with these Terms or your use of the Website will be subject to the jurisdiction of the South African courts, without prejudice to any mandatory rights you may have under applicable consumer laws.

16. General provisions

If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

Any failure or delay by Builders Cape Town to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision.

17. Contact details

If you have any questions about these Terms, or wish to exercise any of your rights under POPIA, please contact us at:

Builders Cape Town
Swazi Street, Northcliff, Johannesburg, South Africa
Phone: (011) 679 5128
Email: admin@builders.capetown / info@builders.capetown